Privacy and Cookie Policy

Privacy and confidentiality are the cornerstones of effective therapy, and I am committed to protecting your personal information. This policy explains how my website collects, uses, and protects your information, including through the use of cookies. By using this website, you agree to the practices outlined here.

This website is not intended to collect or store sensitive personal health information (PHI). General inquiries submitted through the contact form are securely stored, but please avoid including detailed medical or health information.

Data Access
This website is built on a trusted website hosting platform called Wix, which provides secure storage and management of website data. The information you submit through forms on this website is securely stored on Wix servers, which comply with industry-standard security practices, including ISO 27001 and PCI DSS Level 1 certifications.

Who Can Access Your Data?

Only I, as the administrator of this website, have direct access to the data you provide.
Wix Employees: In very rare cases, Wix employees may access your data if required to provide technical support or resolve an issue. This access is strictly limited to what is necessary and governed by strict confidentiality agreements.
Third Parties: No personal health information (PHI) or data is shared with third parties.

Consent and Transparency:

By submitting a form through this website, you provide consent for your data to be collected, stored, and used solely for the purposes of responding to your inquiry or providing services.

Security

All data collected is stored securely on Wix servers, which comply with industry-standard security practices. Wix employs robust security measures, including compliance with ISO 27001 and ISO 27018 standards, PCI DSS Level 1 certification, and a dedicated security team. For more information on Wix’s security measures, visit their Security Overview.

Information Collected

Personal Information: When you fill out a form on this website, I collect the information you provide, such as your name and email address. This information is stored securely on Wix servers. Your information is used only to respond to your inquiries or provide services.

Non-Personal Information: This website uses analytics tools (built into Wix) to collect non-identifiable data, such as your IP address, browser type, and how you interact with the site. This helps me improve the user experience.

Data Retention and Deletion

Inquiry data submitted through this website is securely stored and reviewed periodically. If your inquiry does not result in an ongoing therapeutic relationship, your information will be deleted when it is no longer needed. For active clients, data is retained in accordance with the College of Registered Psychotherapists of Ontario (CRPO) guidelines.

Cookies are small text files placed on your device when you visit a website. They help the site function and provide insights into how it is being used.

Types of Cookies Used on This Website:

Essential Cookies: These cookies are necessary for the website to function properly (e.g., site security and navigation).
Analytics Cookies: These track how visitors use the site, such as pages visited and time spent. This information helps improve the website.

Managing Cookies

If you prefer, you can control or disable cookies in your browser settings. Keep in mind that this may impact the functionality of the site. For more information on managing cookies, visit allaboutcookies.org.

How Your Information Is Used

Most of the data collected on this website is anonymous. For example, analytics tools track general information such as pages visited, time spent on the site, and location based on your IP address. This helps improve the website experience but does not identify you personally.

If you choose to complete a form, the information you provide (such as your name and email address) will be used only to respond to your inquiry or provide the requested service. Your personal data is handled securely and is never shared or sold to third parties.

Updates to This Policy

This policy may be updated from time to time. Please check back periodically for any changes.

Contact

If you have any questions about this policy, feel free to contact me at: chrisaristides@proton.me